Hi, I'm Ignat. Switchbox is a one-person company: I design it, build it, run it, and answer the support email.
I started it because feature flags felt heavier than they should be. Enterprise dashboards, per-seat pricing, SDKs that pull in half of npm. Most of us just want to flip a flag and roll a feature out safely. So that's what Switchbox does, and not much else, on purpose.
One person running your flags is a fair thing to be skeptical about. It's part of why Switchbox is built the way it is: your flags serve from Cloudflare's edge, not from my API, so nothing in your app ever waits on me or my servers.
If something is broken, confusing, or missing, write to me. You'll get an answer from the person who wrote the code.